UpKeep Pricing

Choose your plan and get started with UpKeep

UpKeep is an Asset Operations Management solution that gives every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively.

Lite

Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.

$20

/month per user

  • Unlimited work orders
  • Recurring work orders
  • Custom tasks
  • Unlimited Request User Licenses
  • Asset Management
  • 24/7 Phone, email, chat support
Try for free

No Credit Card Required.

Starter

Teams looking to build efficient and strong preventive maintenance through machine status and manpower visibility.

$45

/month per user

Everything in Lite plus:

  • Preventive Maintenance Optimization 
  • Custom Checklists
  • Inventory management/Costing
  • Time and Manpower Tracking
  • 30 day Analytics & Reporting
Try for free

No Credit Card Required.

Professional

Departments that need to leverage insights and analytics to drive further maintenance growth and productivity.

$75

/month per user

Everything in Starter plus:

  • Multiple Inventory Lines
  • Signature Capture
  • Customizable Request Portal
  • Mobile Offline Mode
  • Advanced Analytics & Reporting
Try for free

No Credit Card Required.

Most Popular ✨

Business +

Organizations ready to capture maintenance & operations data to manage multiple locations & system customization.

Request pricing

for more information

Everything in Professional plus:

  • Workflow Automation
  • Downtime Tracking
  • Reliability Tracking
  • Purchase Order Management
  • Multi-site Module Support
  • Standard API Access
  • Custom Work Order Statuses
  • Custom Integrations Support
  • Customizable Dashboards
  • Custom Roles
  • Single Sign On
Try for free

No Credit Card Required.

Compare Plans and Pricing

See which plan is right for you

View Add-Ons
Work Orders

Work Order Management

Recurring Work Orders

Custom Categories

Data Importing

Preventive Maintenance

Limited

Checklists

Time and Cost Tracking

Signature Capture

Work Order Configuration

Custom Work Order Statuses

Workflow Automation

Work Requests

Internal Requests

External Request Portal

Locations, Assets, and Parts

Location Management

Asset Management

Barcode Scanning

Inventory Management

Meter Readings

File Upload

Custom Asset Statuses

Multiple Inventory Lines

Asset Downtime Tracking

Asset Depreciation Tracking

Asset Warranty Tracking

Purchase Orders

Asset Check In/Check Out

Mobile Offline

Work Order Availability

Unlimited Bookmarked Work Orders & Up to 5 Auto-Cached

Unlimited Bookmarked Work Orders & Up to 100 Auto-Cached

Updating Status

Updating Tasks

Work Order Drafts

Online Only

Online & 2 Offline Drafts

Online & Unlimited Offline Drafts

UpKeep Analytics

Full Drill-Down Reporting & History

30 Days

Full

Full

PDF and CSV Exporting

Itemized Time Reporting

User Log-in Reports

Requests Analysis

Parts Consumption Reports

Custom Dashboards

Asset Downtime Reports

Equipment Reliability Reports

Multi-site Modules

Integrations

API Access

Business Integrations

Custom Integrations

Users and Teams

Unlimited View-Only Users

Unlimited Requesters

Unlimited Vendors

Unlimited Customers

Teams

Custom Roles

SSO

Updates

Push Notifications

Daily Email Digest

Email Notifications

Support

Articles

Training Webinars

Chat Support

Phone Support

SMS Support

Implementation & Training

Add On

Add On

Add On

Add On

Dedicated Customer Success Manager

Add On

Add On

Add On

Add On

Customer Support

Support your team deserves

Maintenance shouldn’t mean guesswork and paperwork. UpKeep makes is simple to see where everything stands, all in one place.

Technical Support

Standard Support

  • 24/7 Live Chat Support
  • Phone: 8am to 5pm PST M-F
  • General Support Queue
  • On-Demand Support: Access to help center access, webinars, and video library.
Technical Support + Customer Success

Premium Support

  • Priority Support Queue
  • Dedicated Success Manager
  • Ongoing Custom Training & Consulting
  • Full 24/7 Live Support Access (chat, text, email, and phone)

We recognize you are making an investment of time and resources when choosing UpKeep and this is our commitment to providing value, ensuring success and fully supporting your needs.

Industry Expertise

More than a free trial

Pledge provides the access to UpKeep plus the support you need to start implementing and using our software right from the start. With pledge every new client gets a dedicated implementation and Customer Success team member you won't find in a free trial.

Learn More

$500 Training Credit

People not just software

Software is only as good as the people who use it. We know that adoption is the key to a successful implementation. That is why we provide a $500 training credit so you can invest in your people and not just software.

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24/7 Support

Pick up the phone, SMS, or chat online

We know how critical a work-order can be. We're here when you need it, 24 hours, 7 days a week. We support organizations all over the globe and have a team ready to help you no matter the day or hour.

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Industry Expertise

When you need that extra help

Whether it's making an assessment, planning an implementation, or reviewing best practices, we have a network of Maintenance & Reliability consultants that can be there to help.

Learn More

Industry Expertise

When you need that extra help

Whether it's making an assessment, planning an implementation, or reviewing best practices, we have a network of Maintenance & Reliability consultants that can be there to help.

Learn More

Add-ons

UpKeep Implementation & Add ons

Maintenance shouldn’t mean guesswork and paperwork. UpKeep makes is simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters.

Professional Implementation

For all businesses looking to save time on account implementation with professional set-up services.

  • Data mapping
  • Data cleaning and formatting
  • Migration of asset records, inventory, work orders, and more into UpKeep.

UpKeep Pro Plan

Training Only - $500

If you're looking to learn about maintenance management, UpKeep offers on-demand training resources, as well as a dedicated UpKeep expert who can lead a 1-hour training/workshop session.

Learn more

Quickstart Plan

Implementation & Training — $1,500

With the help of a dedicated project manager, your company can complete the standard feature setup, data migration, and receive 1-hour team training all within 45 days.

Learn more

Advanced

Expanded Training — $5,000

If you're looking to learn about maintenance management, UpKeep offers on-demand training resources, as well as a dedicated UpKeep expert who can lead a 2-hour training/workshop session.

Learn more

Custom

Enterprise Implementation — Contact Us

With the support of a dedicated senior project manager, your company can have a project timeline based on the scope of work, a custom project plan, multisite deployment, and customized training and enablement.

Learn more

UpKeep IoT Sensors

UpKeep IoT Sensors are offered to customers that want to automate data collection from assets that don’t currently have integrated PLCs or sensors. Contact us to discuss how we can help improve visibility into your asset conditions.

  • 4G LTE Cellular Gateway: Connect your UpKeep IoT Sensors to the cloud with secure, plug and play 4G LTE connectivity.
  • Temperature sensors: Monitor temperatures from -328°F to 700°F
  • Humidity sensors: Monitor relative humidity, temperature, dew point, and heat index.
  • Vibration sensors: Monitor 3D vibration speed and frequency.
  • Current Sensor: Monitor min, max, and average amperage up to 150 amps.
  • Water Detection: Detect the presence of water. 

The inside look

See for yourself.

Maintenance shouldn’t mean guesswork and paperwork. UpKeep makes is simple to see where everything stands, all in one place. That means less guesswork and more time to focus on what matters.

For business plus customers, the Quick Start Implementation Package is ideal for those with multiple users and/or locations who are looking to import their data in to UpKeep. This includes set-up assistance from a dedicated Implementation Manager. Learn More About Implementations

There are three user types that do not require a paid UpKeep license:

1. View Only Users — These users are typically supervisors who log in infrequently to view a snapshot of maintenance activity. They can also submit work requests and run reports.

2. Requester Users — These users can only submit work requests and view the status of those requests. They cannot see work orders, assets, parts, or any other data stored in the CMMS.

3. Third-Party Users — These users are typically vendors and contractors. They can’t actually sign into UpKeep. They can only submit updates to a specific work order they’re tagged on through a public link.

There are three user types that require a paid UpKeep license:

1. Admin Users — These users have the ability to add others to the account, accept or deny work requests, and edit work order details. They are the users that control the account. You can have multiple admins per account.

2. Technical Users — These users are typically technicians who close out work orders in the field. They can edit work orders they create but not other work orders. They can add pictures and status updates to work orders and create new work orders.

3. Limited Technical Users — These users have the same privileges as the technical user. The only exception is that they can only see work orders assigned to them — not other technical users on the account.

We’ve got your back.

With UpKeep, you get all of the tools you need to succeed. You can count on personalized support around the clock through email, live chat, or joining a webinar.

Based on 1,500+ reviews

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